Helpdesk
Add employee?
You add employees in the Administrator Portal.
Go to the Administrator Portal
- Go to the “Employees” tab > choose “Add employee” > enter the data > select user rights > choose save > done!
Import
If you want to enter multiple (all) employees at once, you can do so by importing a completed Excel sheet.
- Choose “Employees” in the portal > choose “Import” > download the example Excel > fill in the list > import the Excel (as .xls or .xlsx document) > Done!
- Note: After an import, you will be asked to send a login e-mail to all employees > Select Yes or No.
An individual login e-mail can be sent using the “Send new password” button.
Watch the video below or via this link (choose large screen)
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DigiReceptie knowledge centre
Link DigiReceptie with your business software
DigiReceptie can easily communicate with your business software so that data is fully synchronised and processes are fully automated.
DigiReceptie, here's how it works...
DigiReceptie is a digital solution for visitor registration and takes unnecessary time-consuming reception tasks out of your hands.
Prepare iPad for DigiReception
If you have ordered an iPad via DigiReception, you can skip this step, have we already done it for you!
Data retention time
The maximum storage time is 180 days, or 6 months.
An ordinary 'visit' becomes a 'customer journey' with pre-registration
Inviting visitors is often one of the first contact moments with your organisation.
For a professional first impression it is therefore important that there is a consistent plan in place: “How do we invite visitors?”
Emergency button
To view or email a list of registered persons.
DigiReceptie Course registration Accurate, professional and saves you a lot of time
Do you often receive students? DigiReceptie is very easy to expand with the course registration module that takes a lot of work off your hands.
DigiReceptie Switch
With the DigiReceptie Switch any type of system can be made for opening a door, gate or barrier automatically once the visitor has been recognised.
Add employee?
You add employees in the Administrator Portal.
Register employees and emergency response team members
You can register and unsubscribe quickly so that there is a clear overview.
Paper visitor registration
The short version is: you may not share personal data without permission. Registration in the form of a list at the counter is therefore no longer permitted from 25 May 2018.
Instruction for preprinted pass
What must the design meet?
Electricity & Internet connection
The faster the connection, the faster the application.
Support & Updates
We are available on workdays between 8 a.m. and 6 p.m., via the “Support button” in WebPortaal, via support@DigiReceptie.nl or by telephone 033- 2007760. Optionally, a 24-hour and Onsite SLA is available, mail us for the options.
What type of Tablet can be used?
DigiReception works on Tablets from Apple from IOS 13 and Android from version 4.4.